The Growth Framework®.
For recruitment businesses.
Imagine this: Your vision comes to life, your people thrive, your customers are consistently delighted, and your business experiences sustainable growth.
This is exactly what the Growth Framework® enables you to achieve. It’s built around three crucial pillars that drive growth:
1) Vision & values, 2) Customer & standards, 3) Talent & culture.
The journey begins when each of these pillars is clearly defined, elevated in quality, seamlessly integrated, and delivered in the most effective way possible — whether through human effort, automation, AI, or other technologies.
Remember, it’s a team effort! The Growth Framework® alone doesn’t create the magic — it’s your mindset, passion, and the commitment to implement it well that makes the difference.
We provide the Framework and expertise, but the success comes from your ability to adapt and apply it in a way that resonates with your business.
It starts with your leadership team, tailoring the Growth Framework® to your unique needs, clearly defining what “success” looks like for your organisation and building on the strengths you already have. This initial phase sparks the creation of your personalised Framework. Along the way, you’ll also uncover essential growth principles that might be missing — filling critical gaps and enhancing your collective knowledge.
Once your leadership team is aligned, you’re guided through a careful process of rolling out the Framework to your next tier of leaders, and eventually to everyone in the organisation. You’re empowered with proven change management techniques, to help inspire engagement, foster knowledge, and ensure buy-in at every level, all while capturing and amplifying the brilliance already present across your business.
This process unites everyone in the growth journey, encouraging them to elevate their performance — not just by adopting new growth principles, but also by tapping into internal expertise that may have gone unrecognised.
The final step is when your bespoke Growth Framework® is fully integrated across all systems and processes, empowering you for scalable, replicable growth.
Getting started & guidance.
1. How to get started.
2. How to create your project team.
3. How to create your project.
4. How to consult & feedback.
5. How to consult & coach.
6. How to consult & learn.
7. How to harness & embed.
Pillar One. Vision & values.
For the focus you want:
Collaborate to define and embed a compelling vision for the high-quality business you aspire to create, along with the strategy and tools necessary to bring it to life, and to make it happen.
What’s included:
8 carefully curated, inter-linked Vision & values growth module templates.
9 detailed guidance films with full instruction, tips and techniques for ongoing quality management of your Vision & values growth pillar.
Pillar Two. Customer & standards.
For the quality you want:
Collaborate to define and embed your customers’ complete journey, ensuring that every touchpoint delights them — and that this level of excellence is consistently delivered by all your people, every day.
What’s included:
15 carefully curated, inter-linked Customer & standards growth module templates.
16 detailed guidance films with full instruction, tips and techniques for ongoing quality management of your Customer & standards growth pillar.
Pillar Three. Talent & culture.
For the behaviours you want:
Collaborate to define and embed a dynamic employee journey that empowers your team to thrive, continuously develop their potential, and embody the values of your organisation.
What’s included:
9 carefully curated, inter-linked Talent & culture growth module templates.
10 detailed guidance films with full instruction, tips and techniques for ongoing quality management of your Talent & culture growth pillar.
With you and relevant, every step of the way.
Whatever the stage of growth you’re at — whether launching a start-up, growing to a comfortable size, or planning an exit strategy, the Growth Framework® can make all the difference. That’s because it enables you to flex and adapt as your business evolves, so that it remains continuously fit for purpose.
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You have the perfect opportunity to get your Growth Framework® securely in place from day one.
And it’s worth it — because although starting out can be exciting, strong focus with clearly joined up operations will get your where you want to be a lot faster than otherwise.
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At this stage, you’re likely to have enjoyed traction and gained some market share.
Now you have something proven to build on — and just like building a house, the strength of your foundations for growth needs to be fit for purpose, to avoid diluting that early success in an attempt to grow.
The Growth Framework® will help you to shore up on your current brilliance, and give you what needs to be introduced to your three growth pillars.
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As your business matures, maintaining core values while avoiding complacency becomes crucial.
Strategic thinking (and good strategy management) helps to refine your focus, while exploring new growth opportunities and preserving the standards that define your success. (Leaving this to chance can seriously dilute what you stand for).
Additional resources like account management strategies, and "lemon-squeezing" techniques, help optimise existing markets while identifying complementary expansion areas.
This creates an in-built habit of continuously fine-tuning your approach, to fit your markets as they evolve and change — so that your business can remain agile, competitive and “ahead of the curve”.
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Scaling up requires crystal sharp clarity and structure, just like when starting up.
Ensure your business maintains focus and cohesion as you expand into new territories and markets. And replicate and tailor your business model, adapting it to suit new environments.
With strong planning and execution, your business has the best chance to scale efficiently with shored up resources that you will identify through the processes — all while preserving its core identity.
Plus, because you’ll be carefully assessing the downside, as well as upside of opportunities , you’re in the best position to mitigate risk.
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Whether planning an exit or considering acquisition, a structured, timely approach strengthens valuation and opens doors to strategic opportunities.
The seeds for an exit can be set right from start-up stage, but while that’s ideal, it’s not essential. Bear in mind that it typically takes three years to be ready for a sale, and that benchmarking against investor criteria is an essential starting point — a great way to understand value accelerator factors and assess your own position now and how to shore it up.
A stand-out factor is a strong, replicable growth model; if you’ve created this, with clear evidence of its success, and the related MI, and your leadership team have been empowered for succession, your attractiveness for mergers and acquisitions is likely to be enhanced.