An all-encompassing approach

And Catalyst for Growth

<em>And</em> <big>Catalyst</big> for Growth

How We Work

Focusing on business and people growth in equal measures makes it possible to outperform markets.


Creating your infrastructure for a cohesive culture


We have a wealth of hands-on experience empowering owners and leaders of recruitment, sales and service businesses to thrive. Whether this is to realise ambitious growth plans or simply to bring out the best in people and teams, this typically requires laying down some foundations that create clarity around ‘what looks good’ at all levels.


Because every business is unique, this requires tailored solutions every time. So we work with you in a practical and cost-effective way, to ensure that your fundamental infrastructure is in place, your vision is clear, and your ‘process assets’ are simple to use, enabling everyone in your business to excel.


If these are already in place, great. If not, we can support you to design them. You can leave any complicated stuff to us, and we will involve you and your people as much as you like, enhancing teamwork and buy-in along the way.


We then jointly agree on the most effective tailored training and development programmes for you, your people and your business.


Building business value


People are influenced by their environment, which is why, in addition to operational considerations, it is important to focus on creating your culture of high performing, empowered and engaged teams.


Because when everything is in place to make it easy for your people to attain exceptional results, ‘performance magic’ can happen as the norm. And that can be a key factor in building business value.


Add your tailored training and development, and just watch the performance escalate!


Our model for growth: 5 steps to focus, cohesion and simplicity


Step 1

Vision, strategy, values and standards

Step 2

Operational process assets – sales, service and quality management

Step 3

People assets – recruitment, on-boarding, induction, appraisals and promotions management

Step 4

Tailored training, learning and development – courses, programmes, coaching and mentoring

Step 5

Follow up and embedding – a great ROI and significant people and business growth


Clients who had not previously considered this type of approach before tell us about:

Denise Walker

Founder Managing Director, Absolutely Business

What I’ve done

I’ve worked in recruitment, sales and service my whole career and loved all of it!

I started as a trainee with Reed, and progressed to Consultant, Temporaries Consultant, and Branch Manager, building and running a top 10 sales office.

I founded my first business in 1992, a small consultancy providing permanent, contract and temporary recruitment services, developed it to 24 staff, before selling 12 years later.

For the next 2.5 years, I worked with the REC to establish the UK’s first industry-specific enterprise support service for Recruitment Industry micro businesses and SMEs.

I founded Absolutely Business in 2006 and have had the honour to support fantastic quality businesses and their people to maximise potential and turn their ambitious goals into reality.


I have two: “make a difference” and “never stop learning”.




Claire Pearce

Operations Manager, Absolutely Business

What I’ve done

I’ve worked in recruitment and retail supporting directors, managing HR and maintaining offices for the last 18 years.

At Digby Morgan I supported the CEO and COO in running the office with responsibility for HR.  I enjoyed working closely with the management team as it grew from a handful of people into an international, multisite success.

I then moved to Game to support the HR Director and manage the HR Administration function.  I was responsible for ensuring the accurate processing of all people information over the whole employee lifecycle and benefited from working closely with the rest of the HR team.

I now support Absolutely Business in an operational capacity and am excited to be a part of its plan for growth!


“Happiness is an inside job”