A long-established specialist HR recruitment business, with a strong reputation for unbeatable client and candidate service levels.
Aware of signs of an impending tougher market than had previously been experienced by the majority of their team, the founders wanted to equip everyone to be able to not only ‘weather the storm’, but also to build on strengths to maximise the opportunities the market would be likely to create.
Absolutely Business were brought in to deliver a major programme to improve account management across the UK using a structured approach.
This included coaching for managers and consultants, with the objective to deliver consistently high standards in marketing, client and candidate contact, and overall delivery. Group training and development was focused on business development, consultative selling, and best utilisation of practices and processes across the businesses.