Practical Management

Being an effective manager rarely happens overnight. Rather, it starts with gaining a full appreciation of the role itself and then learning and applying key, relevant skills that enable you to truly maximise the potential of you and your team. These skills are covered on this programme.

This programme is designed to enable you to work as a manager, with focus, confidence and conviction. Our aim is to give you a solid foundation for your managerial career, to enable you to build and sustain high performance teams that help you to achieve your management and business goals. Our purpose is not to promote the latest ‘theory’, but to share with you the practical methods, ideas and techniques, which are highly relevant and used by successful managers today.

During the programme, you will be introduced and guided through five key management foundation concepts, which we refer to as our ‘management building blocks’. Consistent implementation of these concepts will empower you to unleash your management potential.


Who should attend?


Managers, team leaders and supervisors that hold responsibility for gaining results through people and have minimal previous formal management training; and a refresher for more experienced managers and leaders.


This is a 3 – 4-day programme and can be run consecutively over 1 week or 1 day per week:

  • Have a full appreciation of the role of the manager, including essential example-setting and behaviours, how to balance different management priorities and how to remain focused.
  • Understand how to build high performance teams, from the essential team fit, to complete self-sufficiency.
  • Know how to tailor support and development for your people throughout their career journey with you, from ‘on-boarding’ to ‘off-boarding’.
  • Be confident in identifying and implementing performance management process assets and techniques.
  • Appreciate the importance of effective time and resource management, including the need to prioritise, plan, deal with multiple responsibilities
  • effectively – and avoid time thieves.
  • Have some creative ideas to enable you to gain a great return on your investment in this programme!

What’s covered

The role of the manager
  • About you – what makes you tick
  • The business case for good management
  • Establishing your ‘why’ for your compelling vision
  • How to turn vision into business reality
  • Traits and habits of highly effective managers
  • Action centred leadership


Building high performance teams
  • Why teams can fail
  • Team ingredients for high performance
  • The evolution of teams
  • Recruiting for the teams – values, behaviours and skills fit


Learning and development
  • Understanding people – personalities, styles and motivators
  • Précised EI
  • Creating your learning culture
  • The four stages of learning (including how to train, coach, support, delegate and mentor)
  • Flexing your management style
  • How to embed learning and development for sustained growth


  • Essential infrastructure for high performance
  • Game-changing appraisals
  • Managing poor performance and conflict


Time and resources
  • Time priorities and ‘sticking to the knitting’
  • Task categories and why most should be discarded
  • ‘Monkey management’
  • Simple time management tools
  • Using minimal KPIs for focus and motivation
  • Tips from time management gurus