Over the years, we have designed a complete suite of essential materials, to support effective processes which underpin business growth through strategic, management and operational delivery excellence.

These support:

  • Strategic and business planning
  • Sales management
  • Client management
  • Candidate management
  • Job management
  • Quality management
  • People management (including competencies frameworks, induction/on-boarding processes, training, learning & development and appraisals)

These are available to purchase for adaptation to your specific business needs. 

Please contact us for further details.

It is definitely possible to achieve high standards of service and superior results when the right tools are in place. Utilising key templates and processes across a business and ensuring these are mirrored on your CRM (customer relationship management software), can make a significant difference in business performance. The same applies to people management systems.
We have seen businesses transformed by getting this right and it is simply because there is a much better chance of the right data being properly captured and utilised, which underpins continuous standards of excellence that are embedded and not just "flash in the pan" projects.

“We wanted to say thank you so much for your help in general, you go above and beyond…but with our bespoke in-house training manual, you have truly excelled. We really do value the enormous contribution you make to our business.”
- Owner/manager of a team of a specialist global recruitment business