This is usually delivered through an initial 2-day course and followed up via coaching sessions and mentoring. If required, the whole programme can be delivered on a one-to-one training/coaching basis. Topics include:

• The role of the manager and how to be an effective manager
• Vision and how to make it work on a day-to-day basis
• Leadership styles
• Managerial qualities
• Example-setting
• Delegation
• Teams: team evolution; competency-based recruitment for teams; learning stages; learning styles
• Performance management
• Motivation
• Giving and receiving feedback
• Appraisals
• Managing poor performance
• Dealing with conflict
• Change management
• Time management

View our other specialist subjects here.